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When and how are DHA properties listed for sale?

Currently, DHA properties are listed for sale in two ways:

• Through a regular release which occurs each Thursday at 12pm (midday) AEST. These properties are typically new to the market, and
• Through intermittent releases, with no fixed day or time. These properties may be re-listed because an investor was unable to proceed with the sale, re-listed by DHA or new to the market.
  

Upon release, all properties are listed on the invest website.

When a property is placed ‘on hold’ for an investor, the listing remains on the website for a period of time. Although the full property details cannot be accessed, this allows prospective investors the ability to view recent listings and undertake research prior to placing a property ‘on hold’.

How can I find out about upcoming property releases?

To find out about upcoming property releases and/or request a property be placed ‘on hold’, you need to register:

• If you have an email address click here to register for property email alerts. 
• If you don’t have an email address, you need to complete the registration form so a sales consultant can be allocated to assist you.
  

Note: Due to the current high demand for properties, notification of upcoming releases is not guaranteed. You are likely to receive pre-release information if you are registered to receive property email alerts and/or you have notified your sales consultant that you wish to buy in the near future.

Notification of upcoming property releases is usually sent via email during business hours and wherever possible will be tailored to your investment criteria.

It is a good idea to provide your sales consultant an email address you can access during business hours (you can provide two email addresses if you prefer) and ensure your details are updated as your investment preferences change. This means you will be better placed to review property details and advise your sales consultant of your interest quickly.

You can update your preferences and other contact details online. Remember, your email address will be your username (follow the prompts if you have forgotten or do not know your password and it will be sent to you via email). Once logged in, you can change your password.

Alternatively, telephone or email your consultant and they will update your details for you. Remember, they will be managing numerous phone calls and emails from prospective investors so your patience is appreciated.

Who is eligible to purchase a DHA property?

Australian and non-Australian residents are eligible to purchase a DHA investment property.

Read more information for overseas investors

Can Defence members purchase a DHA property?

Yes, Australian Defence Force (ADF) members, including reservists, can purchase DHA investment properties, and are entitled to a $2,500 discount.

To claim the discount, you must complete a Defence Member Discount Application Form (request this from your sales consultant).

The Department of Defence determines policy for ADF member entitlements. In signing the Defence Member Discount Application Form you accept responsibility for making your own enquiries and acknowledge that your eligibility for housing and rent subsidy may be affected if you are posted to the same location as your DHA investment property.

Does DHA organise finance?

No, DHA does not provide lending services or have an affiliation with a single provider. This means you are able to use a bank, mortgage broker or financial institution of your choice, and take advantage of a financial product that best suits your individual situation.

Note: If you are borrowing funds to purchase a property, DHA requires written advice of pre-approval from your lender before a property will be placed ‘on hold’ for you. If you are in a position where you don’t need to borrow funds for your purchase you will need to provide proof of your financial capability.

Is the sale price negotiable?

No, the sale price of DHA properties is fixed.

Can I inspect a property?

You are welcome to undertake an internal inspection (it’s not mandatory) of a property after you have placed it ‘on hold’.

To undertake an inspection you should notify your sales consultant who will liaise with the local DHA office and tenants to try and arrange an inspection time that suits all parties. As Defence members may be deployed or away from home for extended periods, your patience during this process is appreciated.

How do I place a DHA property ‘on hold’?

You need to liaise directly with your sales consultant to request a property be placed ‘on hold’ for you. Please note, your sales consultant:

• requires written evidence of financial means prior to attempting to place a property ‘on hold’ for you (for example, confirmation of loan pre-approval from a financial institution or an account statement from your financial institution or superannuation fund), and
• cannot guarantee you will be able to secure a property when you wish to; properties may not match your investment criteria or there may be several investors who have expressed interest in a single property.
  

I have placed a property ‘on hold’, now what do I do?

When a property has been placed ‘on hold’ for you, written confirmation will be sent via email and/or post. The property is essentially taken off the market and reserved for you for a short period of time. During this time you must complete the following steps to secure the property:

• Confirm the full names and residential address of the parties intending to purchase the property (including arrangements if purchasing in joint names). This information will be used to prepare the sales contract and any associated documentation.
• Provide contact details for the solicitor or conveyancing firm you have appointed.
  

Note: Due to differences in state and territory legislation, DHA strongly recommends you use a solicitor or conveyancing firm that is practising in the state or territory where the investment property is located.

• Pay a $2,000 holding deposit within seven (7) days of receiving the confirmation of hold advice.
  

Note: The deposit must be paid within four (4) business days of signing the contract when buying a property located in South Australia. The contract will typically be available for signing within seven (7) days of the property being placed ‘on hold’ for you.