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Who will manage the property?

Upon settlement, you will be provided with details of the DHA local office responsible for the management and maintenance of your property, as well as an appropriate contact officer.







What management and maintenance fees will I have to pay?

DHA charges you a single fee to cover the cost of property management and most day-to-day maintenance.

The management/maintenance fee varies depending on the type of property.

DHA currently charges:

• 16.5 per cent (inclusive of GST) of the gross rent for houses, or
• Between 12 and 14 per cent (inclusive of GST) of the gross rent for apartments, units, and most townhouses where a body corporate or similar entity is responsible for exterior maintenance.

The management/maintenance fee is fixed for the term of the lease, and is deducted from the rent paid to you each month.


What repairs and maintenance costs will I be responsible for?

The DHA lease excludes a number of items from DHA’s maintenance responsibility, including:

• repair of structural defects and damage
• major landscaping such as tree removal and fence replacement
• work which is subject to a warranty
• work which is the responsibility of a third party (eg body corporate or similar entity), and
• work which is covered by insurance that you are required to have.

In the event of an insurance claim you would be responsible for the cost of any excess that applies to claims under your policy.


Will I be notified of any repairs and maintenance undertaken on the property?

DHA staff inspect properties periodically. A written inspection report outlining the condition of the property and any required works will be sent to you following each inspection.


Can I inspect the property during the lease?

Yes, you can inspect the property annually.

To organise an inspection you need to liaise with the local DHA office managing your property. Upon receipt of notification that you wish to inspect the property, DHA staff will advise the tenant and endeavour to make an inspection time that suits both parties.


Are there special requirements if I purchase a property which is part of a strata or community title scheme?

Under the lease, DHA is entitled to require you to appoint DHA, a DHA employee or an authorised representative as a proxy to represent you at general and annual general meetings of the body corporate (or similar entity).

In addition, any repairs and maintenance that are the responsibility of the body corporate (or similar entity) are excluded from DHA’s repairs and maintenance responsibility.